TAA releases results of Wi-Fi survey

February 22, 2016

An industry wide survey of 3, 4 and 5 star hotels and serviced apartments by TAA revealed that 96% of Australian hotels surveyed* offer some level of free Wi‐Fi to guests. Responses from the survey revealed that:

  • 99 per cent of hotels currently offer Wi‐Fi as a service to guests.
  • The majority of hotels (65 per cent) do not charge for some level of free Wi‐Fi access.
  • A further 31 per cent offer it free to customers on a conditional basis (such as loyalty program member, upon booking direct, special inclusion)
  • Less than 5 per cent of hotels require all guests to pay for Wi‐Fi.

Please click here for the media release.